? Merpa Communications

Technical Service and Maintenance Services

Project Design and Consulting Technical Service and Maintenance Services

These are services provided to ensure the problem-free operation of active devices such as the telephone exchange, router and switch that constitute the corporate communication infrastructure. It includes checking the system optimization settings and operation of systems with best performance values.

We provide on-site or remote support and offer rapid and effective solutions to your problems and requests within the scope of a service contract. We provide comprehensive support with post-installation service and maintenance contracts to ensure that the system we install is used properly and efficiently.

We also ensure that the information and technology infrastructures of our customers operate in accordance with relevant standards and that their systems work as an integrated whole.

Our customers can take advantage of the following benefits with support and maintenance contracts:

  • Unlimited support and service
  • Guaranteed system continuity by identifying and preventing problems with periodic maintenance
  • Reports on the system that specify the problems that occurred, how these problems were resolved and in what timeframe

The services we offer cover an extensive area ranging from critical technical service to integrated management and operation services. We provide support and operation for all information technology infrastructure and activities so that our customers can focus on their real business. We handle any and all services related to technological infrastructure and business applications as well as the implementation of business processes that utilize these.

Our solutions not only reduce ownership costs and risks, they also increase your productivity, giving your company a constant competitive edge.

Our goal is to produce Fast, Customer-Oriented, High-quality Service to create distinction and value in the area of technical services.

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